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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lansing Gilmore

May 8, 2025

5  out of  5
rating by Lansing Gilmore
"Veronica Luna was extremely helpful. I had several queries about my car insurance policy; Veronica responded quickly and provided peace of mind. World-class service, HIGHLY recommended."
We responded:
"Jaime, I'm pleased to hear about the exceptional service you received! We're grateful for your positive feedback and glad we could provide clear explanations and savings on your auto insurance policy. Thank you for recommending us! If you have any more questions, feel free to reach out. - Rob Semans - State Farm Insurance Agent, Winter Haven, FL"
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jeyden Melendez

May 7, 2025

5  out of  5
rating by jeyden Melendez
"Veronica helped me and a couple friends with insurance for our jetskis! she was very helpful and went step by step to make we picked every single option we wanted and needed! I recommend this office 100%"
We responded:
"Thank you, Jeyden, for sharing your experience! I'm happy to hear that Veronica was able to assist you and your friends with your insurance needs. It's great to know she guided you through each option to ensure you got exactly what you wanted. We appreciate your recommendation and are here for any future insurance needs or questions!"
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Chris B

May 6, 2025

5  out of  5
rating by Chris B
"Great service the agent Wenedy was the best and give me the best quotes and best transition process from progressive to state farm!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to know that Wenedy provided you with excellent service and made the transition process smooth!"
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Janet Munson

May 2, 2025

5  out of  5
rating by Janet Munson
"Professional, friendly, thorough service. Love the care I receive when I call. No matter what I ask, it is no trouble and a rapid response follows. Low insurance premiums for this safe driver year after year. Thank you. May you enjoy a blessed day ."
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Nazim Ali

April 28, 2025

5  out of  5
rating by Nazim Ali
"I worked with Wendy Salazar to get insurance for my vehicle, she was very kind and informative not to mention quick the office was very inviting. I’m Very happy with the insurance plan that was offered."
We responded:
"Thank you, Nazim, for sharing your experience! I'm glad to hear that Wendy was able to assist you with your insurance needs and that you found our office welcoming. It's wonderful to know you're satisfied with the insurance plan."
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albert curry

April 28, 2025

5  out of  5
rating by albert curry
"I’ve been a faithful member of State Farm insurance for a few decades and they have Always been a team / company in the industry that I’ve dealt with and have treated me fairly, my experience today with Veronica including the past week on returning and bundling both my homeowners and vehicle insurance was no difference thank you again Veronica."
We responded:
"Hey, Albert! Thanks so much for taking a moment to support our Winter Haven agency and give a shoutout to Veronica. It’s rewarding to hear that she made your experience with combining home and auto insurance as smooth and helpful as usual. She is committed to providing excellent service, and your recognition means a lot to her and the entire team. We’re honored to have you as part of our Rob Semans State Farm family!"
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Sheila De Jesús

April 25, 2025

5  out of  5
rating by Sheila De Jesús
"Verinica was very helpful she answered all my questions I got great deal with them and a good service. Buen servicio y Buenas ofertas gracias Veronica por Tu Buen Servicios encantada con tus bajos precios."
We responded:
"Thank you, Sheila, for sharing your experience! I'm delighted to know that Veronica was able to assist you effectively and provide you with a great deal. It's wonderful to hear that you're satisfied with the service and pricing. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Amanda Cisnero

April 25, 2025

5  out of  5
rating by Amanda Cisnero
"This insurance agency is awesome. I have been with them for 8+ years. I have been in contact with Veronica here these last few days for different policy changes and she is a pleasure to deal with. I get prompt service with her."
We responded:
"Thank you, Amanda, for your wonderful feedback! I'm happy to know that Veronica has been providing you with prompt and pleasant service. It's great to have you with us for over 8 years! If you ever need assistance or have questions, feel free to reach out."
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Da Chosen1

April 23, 2025

5  out of  5
rating by Da Chosen1
"Veronica, Wendy, Miriam are all wonderful and easy to deal with, Thanks!"
We responded:
"Thank you for your kind words! I'm glad to hear that Veronica, Wendy, and Miriam made your experience enjoyable and seamless. Our team is dedicated to providing excellent service, and it's great to know they delivered. If you need any further assistance, feel free to reach out!"
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Jorge Abreu

April 17, 2025

5  out of  5
rating by Jorge Abreu
"Excelente atención muchas gracias"
We responded:
"¡Gracias, Jorge! Estamos muy contentos de que hayas recibido una excelente atención. Si necesitas algo más o tienes preguntas, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Jason Delgadillo

April 16, 2025

5  out of  5
rating by Jason Delgadillo
"The people who work here are friendly."
We responded:
"Thank you, Jason, for your kind words! I'm glad to hear that our team has made a positive impression with their friendliness. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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krystle russell

April 1, 2025

5  out of  5
rating by krystle russell
"Great agency! They saved me a lot of money."
We responded:
"Thank you, Krystle! I'm happy to know that our efforts helped you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Beth Rivera

March 27, 2025

5  out of  5
rating by Beth Rivera
"Maggie was great in assisting me with getting a quote and was very thorough in calling me back when needed and had lots of patients with me when I was busy to talk. I recommend State Farm and Maggie."
We responded:
"Thank you, Beth, for sharing your experience! I'm happy to hear that Maggie was able to assist you so effectively with your quote and provide the support you needed. Her dedication to following up and being patient is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Irma Espinal

March 26, 2025

5  out of  5
rating by Irma Espinal
"La representante de seguro Maggie me dió un excelente servicio!"
We responded:
"¡Gracias, Irma! Me alegra saber que Maggie te brindó un servicio excelente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡No dudes en contactarnos!"
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Jennifer Nichols

February 11, 2025

5  out of  5
rating by Jennifer Nichols
"I have been part of the State Farm family for 50+ years. I am happy with their services. Wendy Salazar rocks!"
We responded:
"Jennifer, thank you for the five-stars! We greatly appreciate your business. - Rob Semans - State Farm Insurance Agent"
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Jen Warren

February 5, 2025

5  out of  5
rating by Jen Warren
"Thanks Wendy, for exemplary customer service & efficiency!!"
We responded:
"Thank you, Jen! I'm so happy to hear about the exemplary service Wendy provided. Efficiency and great customer service are what we strive for every day."
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Christie Smith

February 3, 2025

5  out of  5
rating by Christie Smith
"Wendy was excellent on getting us an auto quote covering all of the areas we needed PLUS explaining each type of coverage! Great job!"
We responded:
"Thank you, Christie, for sharing your experience! I'm happy to hear that Wendy provided you with a reasonable insurance quote and took the time to explain each type of coverage. We appreciate your feedback. Feel free to reach out anytime!"
Profile photo of Allen Long

Allen Long

January 31, 2025

5  out of  5
rating by Allen Long
"This place saved me a lot of money on my insurance. Everytime I call they are all so helpful. Amazing staff."
We responded:
"Thank you, Allen! I'm happy to know that our team has been able to help you save money on your insurance. It's wonderful to hear that you find our staff helpful whenever you call. We appreciate your feedback and are here for any future needs or questions you might have!"
Profile photo of Maykel Josue Cruz Barillas

Maykel Josue Cruz Barillas

January 31, 2025

5  out of  5
rating by Maykel Josue Cruz Barillas
"Recientemente visité su agencia para solicitar información sobre una póliza, y debo decir que mi experiencia fue muy positiva. Desde el momento en que entré, me sentí bienvenido y cómodo. El ambiente era profesional pero acogedor, lo cual me ayudó a relajarme. El personal fue muy atento y dispuesto a ayudarme. Me sentí escuchado y comprendido, ya que tomaron el tiempo necesario para explicarme todas las opciones disponibles sin prisa."
We responded:
"¡Muchas gracias, Maykel, por compartir tu experiencia tan positiva con nuestra agencia! Nos alegra saber que te sentiste bienvenido y cómodo desde el primer momento. Nuestro equipo se esfuerza por ofrecer un ambiente profesional y acogedor, y es gratificante saber que lo logramos. Estamos aquí para ayudarte con cualquier otra consulta o necesidad que tengas en el futuro. ¡Esperamos verte pronto!"
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G Wright

January 31, 2025

5  out of  5
rating by G Wright
"I had the pleasure of working with Wendy. She was amazing I would recommend her to anyone"
We responded:
"Thank you, G Wright, for sharing your experience! I'm happy to hear that Wendy provided such excellent service. We appreciate your recommendation and are here to help with any future insurance needs!"
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Sonia Agosto

January 18, 2025

5  out of  5
rating by Sonia Agosto
"Representative Wendy Salazar went to far and beyond her duties. She was very professional, and knowledgeable answering all the questions I asked. I switched from Geico to State farm,. Thank you so much."
We responded:
"Thank you, Sonia, for your wonderful feedback! I'm delighted to hear that Wendy provided such professional and knowledgeable service, going above and beyond to assist you. We're grateful you chose to switch to State Farm, and we're here for any future questions or needs you may have. Enjoy your day!"
Profile photo of Brad Moore

Brad Moore

January 17, 2025

4  out of  5
rating by Brad Moore
"Wendy Salazar was prompt and professional. State Farm’s rate on our auto policy was much better than other major carriers. I’d give 5 stars except for the manual nature of the quoting process. That’s a corporate thing, not a reflection on this particular agency."
We responded:
"Thank you, Brad, for sharing your experience with us! I'm glad to hear that Wendy provided prompt and professional service. We appreciate your feedback regarding the quoting process. If there's anything else we can assist you with, please don't hesitate to reach out."
Profile photo of Hal Rapp

Hal Rapp

January 6, 2025

5  out of  5
rating by Hal Rapp
"Wendy is my agent, her professionalism was quit apparent. I haven't ever set up an auto insurance policy just over the phone so I was a little nervous giving that much personal information in that manner, Wendy made me feel comfortable very easily, which in my case can be difficult to do. It would be to your advantage to make sure she is happy with her job. Thank you, Harry E. Rapp"
We responded:
"Thank you, Harry, for sharing your experience! I'm happy to know that Wendy's professionalism made setting up your insurance policy a comfortable process. Your feedback about her is truly appreciated, and we'll make sure to keep her satisfaction in mind. If you have any further questions, please feel free to reach out to our office."
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Mary Benson

December 23, 2024

4  out of  5
rating by Mary Benson
"The rep (Veronica) that I spoke to was very thorough and took the time yo explain the policy terms thoroughly where I could understand in layman terms. Thank you Veronica and I look forward to being a client of State Farm."
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Veronica was able to explain the policy terms clearly and thoroughly. We appreciate your feedback and are excited to have you with us at State Farm. If you have any questions or need further assistance, please feel free to reach out."
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Vicente Garcia

December 20, 2024

5  out of  5
rating by Vicente Garcia
"Veronica Luna was great helped me with my insurance needs thank you very much"
We responded:
"Thank you, Vicente! I'm glad to hear that Veronica was able to assist you with your insurance needs. We appreciate your feedback and are here to help with any future questions or needs you may have."