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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charlie Dang

Charlie Dang

June 25, 2025

5  out of  5
rating by Charlie Dang
"Veronica was great very helpful she help us above and beyond and got me the best deal for me I’m very grateful and glad I’m in good hands she explained everything throughly she’s awesome !"
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Raul Rivero

June 17, 2025

5  out of  5
rating by Raul Rivero
"Muy buena la atención al cliente"
We responded:
"¡Gracias, Raul! Me alegra saber que estás satisfecho con nuestra atención al cliente. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Khyrsys J Ayala Aviles

June 6, 2025

5  out of  5
rating by Khyrsys J Ayala Aviles
"Maggy es una de las personas mas amable que conosco!! Se la recomiendo 💯 ."
We responded:
"¡Gracias, Khyrsys! Me alegra saber que Maggy ha sido tan amable contigo. Valoramos mucho tus recomendaciones. Si necesitas algo más, estamos aquí para ayudarte."
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Daphene Hughes

June 4, 2025

5  out of  5
rating by Daphene Hughes
"I have been with State Farm many years. Rob Semans office helped me fix problems when my license was suspended for no insurance. This was due to another agent of State Farm that retired suddenly. They worked with me and found the problem and saved me a lot of money. This is exactly why I used State Farm. They stick behind their clients. Daphene Hughes"
We responded:
"Thank you, Daphene! I'm happy to hear that our office was able to assist you during a challenging time. It's wonderful to know that we could help resolve the issue and save you money. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Christina Rodriguez

June 4, 2025

5  out of  5
rating by Christina Rodriguez
"Wendy was so helpful getting me transferred from GA to FL! She was patient, helpful and very thorough when setting up my policies. Highly recommend speaking with Wendy!"
We responded:
"Thank you, Christina! I'm happy to hear that Wendy was able to assist you with your transfer and policy setup. We appreciate your recommendation and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Anthony Blocker

June 2, 2025

5  out of  5
rating by Anthony Blocker
"Very helpful"
We responded:
"Thank you, Anthony! I'm happy to hear that you found our service very helpful."
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Oscar Goscar

May 30, 2025

5  out of  5
rating by Oscar Goscar
"Nice people great service."
We responded:
"Thank you, Oscar! I'm happy to hear you enjoyed the service and found our team pleasant to work with. Thanks for choosing us! "
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Angelica

May 28, 2025

5  out of  5
rating by Angelica
"La persona que me atendió (Margarita) fue muy profesional, cada proceso fue explicado detalladamente"
We responded:
"¡Gracias por compartir tu experiencia, Angelica! Nos alegra saber que cada paso fue explicado con claridad y que recibiste una atención profesional. Estamos aquí para ayudarte cuando lo necesites y agradecemos que hayas tomado el tiempo para dejarnos tu opinión."
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Arisleydis Segreo rosales

May 19, 2025

5  out of  5
rating by Arisleydis Segreo rosales
"Mirian is the best agent… Recommended 100%"
We responded:
"Thank you, Arisleydis, for your wonderful feedback! I'm glad to know that Mirian has provided you with exceptional service. We truly appreciate your recommendation!"
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Shirley Bowen

May 12, 2025

5  out of  5
rating by Shirley Bowen
"Great service!Wendy and Maggie are amazing"
We responded:
"Thank you for the five-stars, Shirley! Maggie and our office are here for you whenever you need us and is honored you have chosen us to protect what matters most. "
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Lansing Gilmore

May 8, 2025

5  out of  5
rating by Lansing Gilmore
"Veronica Luna was extremely helpful. I had several queries about my car insurance policy; Veronica responded quickly and provided peace of mind. World-class service, HIGHLY recommended."
We responded:
"I'm pleased to hear about the exceptional service you received! We're grateful for your positive feedback and glad we could provide clear explanations and savings on your auto insurance policy. Thank you for recommending us! If you have any more questions, feel free to reach out."
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jeyden Melendez

May 7, 2025

5  out of  5
rating by jeyden Melendez
"Veronica helped me and a couple friends with insurance for our jetskis! she was very helpful and went step by step to make we picked every single option we wanted and needed! I recommend this office 100%"
We responded:
"Thank you, Jeyden, for sharing your experience! I'm happy to hear that Veronica was able to assist you and your friends with your insurance needs. It's great to know she guided you through each option to ensure you got exactly what you wanted. We appreciate your recommendation and are here for any future insurance needs or questions!"
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Chris B

May 6, 2025

5  out of  5
rating by Chris B
"Great service the agent Wenedy was the best and give me the best quotes and best transition process from progressive to state farm!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to know that Wenedy provided you with excellent service and made the transition process smooth!"
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Janet Munson

May 2, 2025

5  out of  5
rating by Janet Munson
"Professional, friendly, thorough service. Love the care I receive when I call. No matter what I ask, it is no trouble and a rapid response follows. Low insurance premiums for this safe driver year after year. Thank you. May you enjoy a blessed day ."
Profile photo of Nazim Ali

Nazim Ali

April 28, 2025

5  out of  5
rating by Nazim Ali
"I worked with Wendy Salazar to get insurance for my vehicle, she was very kind and informative not to mention quick the office was very inviting. I’m Very happy with the insurance plan that was offered."
We responded:
"Thank you, Nazim, for sharing your experience! I'm glad to hear that Wendy was able to assist you with your insurance needs and that you found our office welcoming. It's wonderful to know you're satisfied with the insurance plan."
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albert curry

April 28, 2025

5  out of  5
rating by albert curry
"I’ve been a faithful member of State Farm insurance for a few decades and they have Always been a team / company in the industry that I’ve dealt with and have treated me fairly, my experience today with Veronica including the past week on returning and bundling both my homeowners and vehicle insurance was no difference thank you again Veronica."
We responded:
"Hey, Albert! Thanks so much for taking a moment to support our Winter Haven agency and give a shoutout to Veronica. It’s rewarding to hear that she made your experience with combining home and auto insurance as smooth and helpful as usual. She is committed to providing excellent service, and your recognition means a lot to her and the entire team. We’re honored to have you as part of our Rob Semans State Farm family!"
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Sheila De Jesús

April 25, 2025

5  out of  5
rating by Sheila De Jesús
"Verinica was very helpful she answered all my questions I got great deal with them and a good service. Buen servicio y Buenas ofertas gracias Veronica por Tu Buen Servicios encantada con tus bajos precios."
We responded:
"Thank you, Sheila, for sharing your experience! I'm delighted to know that Veronica was able to assist you effectively and provide you with a great deal. It's wonderful to hear that you're satisfied with the service and pricing. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Amanda Cisnero

April 25, 2025

5  out of  5
rating by Amanda Cisnero
"This insurance agency is awesome. I have been with them for 8+ years. I have been in contact with Veronica here these last few days for different policy changes and she is a pleasure to deal with. I get prompt service with her."
We responded:
"Thank you, Amanda, for your wonderful feedback! I'm happy to know that Veronica has been providing you with prompt and pleasant service. It's great to have you with us for over 8 years! If you ever need assistance or have questions, feel free to reach out."
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Da Chosen1

April 23, 2025

5  out of  5
rating by Da Chosen1
"Veronica, Wendy, Miriam are all wonderful and easy to deal with, Thanks!"
We responded:
"Thank you for your kind words! I'm glad to hear that Veronica, Wendy, and Miriam made your experience enjoyable and seamless. Our team is dedicated to providing excellent service, and it's great to know they delivered. If you need any further assistance, feel free to reach out!"
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Jorge Abreu

April 17, 2025

5  out of  5
rating by Jorge Abreu
"Excelente atención muchas gracias"
We responded:
"¡Gracias, Jorge! Estamos muy contentos de que hayas recibido una excelente atención. Si necesitas algo más o tienes preguntas, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Jason Delgadillo

April 16, 2025

5  out of  5
rating by Jason Delgadillo
"The people who work here are friendly."
We responded:
"Thank you, Jason, for your kind words! I'm glad to hear that our team has made a positive impression with their friendliness. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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krystle russell

April 1, 2025

5  out of  5
rating by krystle russell
"Great agency! They saved me a lot of money."
We responded:
"Thank you, Krystle! I'm happy to know that our efforts helped you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Beth Rivera

March 27, 2025

5  out of  5
rating by Beth Rivera
"Maggie was great in assisting me with getting a quote and was very thorough in calling me back when needed and had lots of patients with me when I was busy to talk. I recommend State Farm and Maggie."
We responded:
"Thank you, Beth, for sharing your experience! I'm happy to hear that Maggie was able to assist you so effectively with your quote and provide the support you needed. Her dedication to following up and being patient is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Irma Espinal

March 26, 2025

5  out of  5
rating by Irma Espinal
"La representante de seguro Maggie me dió un excelente servicio!"
We responded:
"¡Gracias, Irma! Me alegra saber que Maggie te brindó un servicio excelente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡No dudes en contactarnos!"
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Jennifer Nichols

February 11, 2025

5  out of  5
rating by Jennifer Nichols
"I have been part of the State Farm family for 50+ years. I am happy with their services. Wendy Salazar rocks!"
We responded:
"Jennifer, thank you for the five-stars! We greatly appreciate your business. - Rob Semans - State Farm Insurance Agent"